How It Works

From your customer's order to their doorstep - here's exactly how our seamless partnership process works

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The Complete Process

Simple steps that turn your designs into delivered products

Customer Orders

Your customer places an order on your Etsy shop, website, or any other marketplace

You Submit Order

Log into your dashboard, upload artwork, and submit production details

We Produce

Professional production with quality control and your branding

Direct Shipping

Ship directly to your customer with your branding and packaging

Step-by-Step Breakdown

Here's what happens at each stage of the process

Customer Places Order

What Happens:

Customer browses your Etsy shop, website, or any other marketplace
They select products and customize options
Payment is processed through your platform
You receive order notification and customer details

Your Role: Handle customer service and collect all necessary production details like sizes, colors, and personalization.

Customer Experience

Your customers shop directly with you - they never know we exist in the background

Submit Production Order

What You'll Do:

Log into your partner dashboard
Upload high-resolution artwork files
Specify product details and quantities
Enter customer shipping information
Review and submit order for production

Timeline: Most orders are submitted and approved within 2-4 hours of customer purchase.

Easy Dashboard

Simple, intuitive interface makes order submission quick and error-free

Professional Production

Our Process:

Artwork review and optimization
Material preparation and setup
Production using professional equipment
Quality control and inspection
Packaging with your branding

Speed: Most orders are produced within 24-48 hours of approval.

Premium Quality

Professional-grade equipment and materials ensure every product meets high standards

White Label Shipping

Fulfillment:

Products packaged with your branding
Your return address on all packages
Tracking information provided to you
Direct shipping to your customer
You handle customer communication

Invisible Partner: Your customers never know we exist - it's your business, your brand, your success.

Direct to Customer

Fast, reliable shipping with your branding maintains the customer relationship

Typical Timeline

From order to delivery - here's what to expect

0-2 Hours

Order submission and artwork review

24-48 Hours

Production and quality control

Same Day

Packaging and shipping

2-5 Days

Delivery to customer

Common Questions

Everything you need to know about our process

We accept high-resolution PNG, JPEG, PDF, AI, and SVG files. For best results, provide vector files (AI, SVG) when possible. Images should be at least 300 DPI for print quality.

Rush orders can often be accommodated with same-day or next-day production for an additional fee. Contact us before submitting rush orders to confirm availability and timeline.

We review all artwork before production. If there are quality issues, sizing problems, or other concerns, we'll contact you immediately to resolve them before proceeding.

Yes! Your partner dashboard shows real-time status updates for all orders, from submission through production to shipping. You'll also receive email notifications at key milestones.

We stand behind our quality. If there's a production error or quality issue, we'll remake the product at no charge. For other customer service issues, you handle them as you normally would with your business.

Ready to Get Started?

The process is simple, fast, and designed to help you succeed. Join our partner network today.

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